Privacy Policy

Last updated: January 5, 2026

1. Introduction

Arrivux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Profile information (nationality, visa status)
  • Documents you choose to upload

2.2 Automatically Collected Information

When you use our App, we may automatically collect:

  • Device information (device type, operating system)
  • Location data (with your permission)
  • Usage data and analytics
  • Log data

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Personalize your experience
  • Send you important notifications and reminders
  • Improve our App and develop new features
  • Respond to your inquiries and support requests
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our App
  • Legal authorities when required by law
  • Third parties with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • Export your data

8. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@arrivux.com